1. Overview
At RedX Games (redxgames.shop), we are committed to respecting and protecting your privacy. This Privacy Policy details how we handle personal data when you browse our website, log in using Google authentication, or place digital game orders.
2. Information We Collect
We only collect essential data required to provide seamless digital delivery and customer support:
- Account Details: Name, Email Address, and profile avatar provided when signing in via Google Firebase Authentication.
- Order & Contact Data: Phone/WhatsApp number and order history needed to deliver game keys and subscription details.
- Technical Data: Browser type, device category, and local storage state (such as cart items and dark/light theme preference).
3. How We Use Your Data
Your information is used strictly for legitimate business purposes:
- To process and deliver digital game keys, activation instructions, and subscriptions via WhatsApp or email.
- To display your personal order history in your account dashboard.
- To provide customer support and troubleshoot redemption issues.
- To prevent fraudulent transactions and unauthorized account access.
4. Third-Party Data Sharing Guarantee
We DO NOT sell, rent, trade, or share your personal information with third parties or advertising networks.
We utilize trusted cloud infrastructure (Google Firebase / Firestore) solely for secure user authentication and database management under strict confidentiality standard protocols.
5. Cookies & Local Storage
RedX Games uses browser Local Storage to remember your active shopping cart items and user interface settings (like theme preference). No invasive tracking cookies or targeted advertising cookies are used.
6. Data Security
We employ industry-standard encryption protocols (HTTPS/SSL) and Firebase security rules to keep your account data safe against unauthorized access, loss, or alteration.
7. Privacy Inquiries
If you wish to update your account details, request data deletion, or have privacy questions, please contact our support team:
- Email: redxgamingclub@gmail.com
- WhatsApp Support: +91 6305467921