1. Acceptance of Terms
By accessing or using RedX Games (redxgames.shop), purchasing products, or contacting us via WhatsApp, you agree to be bound by these Terms and Conditions and our associated store policies. If you do not agree with any part of these terms, you must not use our website or services.
2. Digital Products & Service Scope
RedX Games specializes in digital PC games, Steam keys, Xbox Game Pass subscriptions, and digital entertainment bundles.
- All items sold are digital product codes, game activations, or authorized subscription access. No physical media (CD/DVD) will be shipped.
- Digital delivery is completed instantly via WhatsApp or direct message after payment verification.
- Customers are responsible for ensuring their PC meets minimum system hardware requirements prior to purchasing.
3. Payments & Order Processing
We accept payment through UPI (PhonePe, Google Pay, Paytm, BHIM) and supported digital payment options in Indian Rupees (INR).
- All prices listed on redxgames.shop are inclusive of applicable service costs.
- Orders are processed immediately upon receipt of valid payment confirmation.
- In case of payment glitches or verification delays, processing may take up to 30 minutes. Contact our WhatsApp support if assistance is needed.
4. Product License & Genuine Guarantee
RedX Games guarantees that all digital keys and subscriptions offered are 100% genuine, legal, and verified for activation in India and supported regions.
- Keys must be redeemed promptly following delivery guidelines provided by RedX Games.
- Attempting to resell or misuse keys in violation of platform rules (e.g., Steam, Xbox) is prohibited.
5. Account & User Conduct
When creating an account on RedX Games via Google Sign-In, you agree to provide accurate information and safeguard your login credentials. Misuse, fraud, or abusive behavior toward our support staff will result in immediate service termination.
6. Limitation of Liability
RedX Games is not liable for indirect damages, loss of game data, platform account suspensions caused by third-party software, or hardware incompatibility. Our liability for any claim is limited to the purchase price of the product.
7. Contact & Queries
For questions regarding these Terms and Conditions, reach out to us:
- WhatsApp Support: +91 6305467921 / +91 9390832563
- Email: redxgamingclub@gmail.com
- Website: Contact Us Page